Terms and Conditions

1. Introduction

These terms and conditions govern your use of our website, www.customhoses.co.uk. By accessing and using this website, you agree to comply with these terms. If you do not accept them, please refrain from using our website.

2. Product Usage and Safety

2a. Use at Your Own Risk

Motorsport products inherently carry risks. Custom Hoses is not liable for any damage, injury, or loss resulting from the use of our products, including indirect or consequential damages.

2b. Fitting and Installation

Our products must be installed by a qualified professional. Custom Hoses is not liable for any damages, losses, or injuries arising from incorrect fitting or installation.

2c. Modification of Products

Modifying our products voids any warranty and is done at your own risk. We are not liable for any damage resulting from such modifications.

3. Liability

3a. Limitation of Liability

Custom Hoses is not liable for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us when the contract was formed.

3b. Indemnity

You agree to indemnify and hold Custom Hoses harmless from any claims, liability, damages, or costs arising from your use of this website or breach of these terms.

4. Orders and Contract Formation

4a. Order Process

By placing an order, you are making an offer to purchase a product under these terms and conditions. All orders are subject to our acceptance.

4b. Order Confirmation

After placing an order, you will receive an email acknowledging receipt of your order. This does not constitute acceptance of your order. A contract is formed when we email you confirming the dispatch of your order.

5. Products and Pricing

5a. Product Descriptions

We strive to provide accurate product descriptions but do not guarantee that the descriptions or other content on our site are error-free.

5b. Pricing

All prices exclude VAT, as it is currently not applicable to us. Prices are correct at the time of listing. We reserve the right to change prices without notice.

5c. Availability

All orders are subject to product availability. If an item is out of stock, we will inform you as soon as possible.

6. Delivery

6a. Estimated Delivery Dates

All delivery dates are estimates and not guaranteed. While we aim to deliver within the estimated timeframe, delays may occur due to factors beyond our control.

6b. No Liability for Delay Costs

Custom Hoses is not responsible for any costs or losses due to delayed delivery, including those related to tradespeople or contractors. We recommend scheduling installation services only after receiving and checking your order.

6c. Delivery Costs

Delivery costs are additional and displayed at checkout.

7. Returns and Refunds

Please see our returns page for the most up to date information.

8. Warranty

Please see our warranty page for the most up to date information.

9. Payment

9a. Accepted Payment Methods

We accept all major credit and debit cards, Apple Pay, Google Pay and Clearpay.

9b. Payment Security

All transactions are processed securely using Square and Clearpay.

10. Use of the Website

10a. Compliance

By using our website, you agree to comply with these terms and conditions and not to use it in any way that may damage, impair, or restrict its availability or accessibility.

10b. Submitting Reviews

By submitting a review on our website, you agree that your review may be used for marketing purposes and may be displayed on our site or associated platforms.

10c. Recommended Review Percentage

Any recommended review percentage or rating displayed on our website is based on reviews that provide a rating of 4 or 5 stars.

11. Privacy Policy

Please see our privacy page for the most up to date information.

12. Governing Law

These terms are governed by the laws of England and Wales, and you agree to the exclusive jurisdiction of the courts in this location.

13. Changes to Terms and Conditions

We may update these terms from time to time. Any changes will be posted on this page, and you should check it regularly to stay informed.

14. Contact Us

Please see our contact page for all the ways to contact us.